Once your shipment is picked up, you can easily track its progress in real time through your customer dashboard. Each delivery is assigned a unique tracking number that lets you see the current status, driver details, and estimated delivery time. You’ll also receive instant updates via email or SMS, so you always know where your shipment is and when it will arrive.
Our delivery times vary depending on the pickup and drop-off locations, as well as driver availability. Most local shipments are delivered on the same day or the next business day. During booking, you’ll receive an estimated delivery window, and our drivers always aim to meet or exceed those expectations.
If your shipment is delayed, don’t worry — you can check the latest status anytime through your customer dashboard using your tracking number. In most cases, delays are minor and caused by traffic or weather conditions. If you need further assistance, our support team is available to help and provide updates until your shipment is delivered.
Simply log in to your account, enter your shipment details, and select your preferred pickup time. The request will be sent to nearby drivers, and once a driver accepts, you’ll get instant confirmation and live tracking.
Yes, weekend and holiday deliveries are available in most areas, but may be subject to additional fees
Yes, you can update the delivery address before the driver picks up your shipment. After pickup, changes may require additional charges or rescheduling.
Delivery fees are based on distance, package size/weight, and delivery speed. You’ll see the full cost before confirming your booking.
If you’re not available at the delivery address, the driver will attempt redelivery or contact you to arrange a new time. Additional charges may apply.
We deliver most parcels, packages, and goods. However, restricted or hazardous items are not accepted